Privacy Policy for Business Support Limited T/A pinoy.co.nz
1. Introduction
At Business Support Limited trading as pinoy.co.nz (“we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website pinoy.co.nz and use our services. Our practices are designed to comply with the Privacy Act 2020 (New Zealand) and other applicable privacy laws.
By accessing or using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.
2. Information We Collect
We collect personal information when you use our services, including when you visit our website or interact with us. The types of personal information we collect may include:
- Contact Information: Name, email address, phone number, postal address.
- Financial Information: Information relevant to your mortgage application or financial services, such as income, employment details, and credit history.
- Usage Data: Information on how you use our website, such as IP address, browser type, device information, and pages visited.
- Cookies: We use cookies to track user preferences, enhance your website experience, and analyze usage patterns.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide you with mortgage advice and services.
- To process your mortgage applications and related requests.
- To communicate with you about our services, updates, and marketing offers (you can opt-out of marketing communications at any time).
- To improve our website functionality and services by analyzing user behavior and feedback.
- To comply with legal and regulatory obligations, including anti-money laundering and financial regulations.
4. How We Share Your Information
We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may disclose your information to trusted third-party service providers who assist us in delivering our services, such as financial institutions, mortgage brokers, and credit reporting agencies.
- Legal Requirements: We may disclose your personal information if required to do so by law, or if we believe such action is necessary to comply with a legal obligation, protect our rights, or respond to a request from a government authority or regulatory agency.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, subject to the terms of this Privacy Policy.
5. Data Security
We take reasonable precautions to protect your personal information from loss, misuse, or unauthorized access. We implement technical and organizational measures to safeguard your data, such as encryption, secure servers, and access controls. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Under the Privacy Act 2020, you have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: If you believe that the information we hold about you is incorrect or incomplete, you have the right to request corrections.
- Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
- Opt-out: You may opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the communications or by contacting us directly.
To exercise any of these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze trends, and gather demographic information. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
8. International Data Transfers
In some cases, your personal information may be transferred to and processed in countries outside of New Zealand. If this happens, we will take reasonable steps to ensure that your information is protected in accordance with the Privacy Act 2020 and other applicable laws.
9. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to information collected through our website, and we are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Business Support limited T/A pinoy.co.nz
Address: Suite 2, The Loft, 391 Rosebank Road, Avondale, Auckland
Email: info@pinoy.co.nz
Phone: 021 232 8686